Job Duties:

• Ensure smooth execution of the end-to-end shipment life cycle.
• Build and maintain good rapport with customers to fulfil their requirements.
• Liaise with agents internationally.
• Ensure clients are advised and updated on the status of all consignments.
• Take ownership of complaint and queries and proactively following through to resolution.

Job Requirements:

• University graduate or equivalent
• 1 to 2 years of experience with Freight Forwarders / Shipping Companies
• Ability to work under pressure
• Very Good command of the English language